What is your refund policy?

You can request a full refund within 14 days of purchase if the service hasn’t been used beyond onboarding. Enterprise contracts follow the cancellation terms in your MSA — typically 30 days’ written notice with prorated credit for unused terms.

How do you stop the bot from making things up?

Every response is generated from retrieved passages only. If confidence falls below your threshold, the assistant says it doesn’t know and offers a human handoff instead of guessing. Each answer ships with the exact page, PDF section or article it drew from, so your team can audit any reply.

What content can it learn from?

Point us at a domain and we crawl every public page, then ingest PDFs, documentation portals and knowledge bases alongside it. There is no manual FAQ authoring — the corpus is chunked, embedded and indexed automatically, and re-synced whenever your content changes.

Is it secure enough for regulated industries?

Yes. Deployments run in your cloud or our isolated tenancy with encryption in transit and at rest, SSO, role-based access and full conversation audit logs. Private corpora never leave your boundary, and we support data residency in the UK and EU.

Next-gen enterprise AI

Janisa Solution Limited

Build Intelligent AI Experiences That Work 24/7

We create enterprise AI solutions that transform websites, documents and business knowledge into intelligent conversational experiences — grounded in your content, ready for production.

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Learns from entire websites, public PDFs, documentation and knowledge bases — without manual training.

Live product preview

Answers grounded in your business — not hallucinations.

The Janisa AI Chatbot reads your website, PDFs, documentation and knowledge base, then responds with citations your team can trust. No manual FAQ training. No brittle scripts. Just production-ready conversational intelligence.

Entire websites via continuous crawl
Public & private PDF corpora
Internal documentation portals
Structured knowledge bases

Janisa Assistant

Online · grounded

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Immersive AI core

The intelligence layer your enterprise can feel.

Retrieval, reasoning and response fuse into one always-on core — trained on your websites, PDFs and knowledge systems, deployed with the polish of a flagship product.

RetrievalReasoningCitationsRealtime Sync

Connected intelligence

One holographic graph of everything your customers ask about.

Websites, PDFs, databases, cloud systems and users converge into a living knowledge layer. Your chatbot sits at the centre — retrieving, reasoning and responding with enterprise-grade precision.

How it works

From URL to production chatbot — without manual training.

A transparent pipeline that turns unstructured company knowledge into reliable conversational AI.

Step 01
Website URL
Point Janisa at your domain. We begin mapping every public page worth knowing.
Step 02
Crawler
A respectful, continuous crawl captures structure, content and change signals.
Step 03
PDF Extraction
Policies, manuals and product sheets are parsed into clean, searchable text.
Step 04
Embeddings
Meaning is encoded into high-dimensional vectors built for precise retrieval.
Step 05
Vector Database
Your knowledge lives in a fast, secure vector store ready for production load.
Step 06
LLM
Enterprise-grade models reason over retrieved context — never inventing policy.
Step 07
AI Chatbot
Customers get instant, cited answers across web, chat and in-app surfaces.

Product features

Everything required to run AI support at enterprise scale.

Designed for teams who need accuracy, control and conversion — not another novelty chatbot.

Website AI

Turn every page into a conversational surface that knows your products, pricing and policies.

PDF AI

Search and answer across manuals, contracts and research packs with page-level citations.

Automatic Crawling

Stay current as content changes — scheduled and event-driven sync without ops overhead.

Instant Search

Sub-second retrieval across millions of chunks with hybrid keyword + vector ranking.

Multi-language

Serve global audiences with locale-aware answers while keeping source fidelity intact.

Analytics

See what customers ask, where answers fail, and which content drives conversion.

Conversation History

Secure transcript retention for QA, coaching and continuous knowledge improvement.

Lead Capture

Qualify intent mid-chat and route high-value conversations to your sales team.

API

Embed Janisa into portals, mobile apps and internal tools with a clean REST surface.

White Label

Ship under your brand — custom domains, themes, and fully private deployments.

Source Citations

Every answer links back to the website, PDF or knowledge article it came from.

Live Sync

Push updates from CMS and document stores so the bot never falls behind reality.

Case studies

Proof that intelligent assistants move real business metrics.

Fintech

Northline Financial

Policy-aware support that cut ticket volume 41%

Deployed a white-label assistant trained on product pages, PDF disclosures and internal knowledge base — with mandatory citations for regulated answers.

41% fewer Tier-1 tickets

Healthcare

Helix Care Group

Document AI that answers clinician questions in seconds

Indexed clinical protocols and vendor manuals so staff retrieve the right procedure without digging through SharePoint folders.

3.2s median answer time

Retail

Orbit Commerce

Website AI that converts browsers into qualified leads

Embedded Janisa on high-intent product pages with lead capture handoff into Salesforce when purchase intent spiked.

+28% demo requests

Services

Full-stack capability behind a world-class AI product.

From chatbot platform to custom enterprise systems — one partner for strategy, build and scale.

AI Development

Custom models, RAG systems and agent workflows tailored to your domain.

Custom Software

Bespoke platforms engineered for reliability, security and long-term ownership.

Cloud Solutions

Architecture, migration and optimisation across modern multi-cloud estates.

AWS

Production-grade AWS design — from serverless ingestion to GPU inference.

.NET Development

Enterprise .NET systems that integrate cleanly with AI and cloud services.

Mobile Apps

iOS and Android experiences with AI assistants embedded where users need them.

Enterprise Automation

Eliminate repetitive operations with intelligent workflows and integrations.

AI Consulting

Strategy, governance and ROI roadmaps for boards and delivery teams.

Why Janisa

Built by AI practitioners who ship enterprise software.

Enterprise readiness score

Security, SSO, audit logs

0wks

Typical production launch

Fast delivery, no theatre

0ms

Retrieval latency target

Modern vector architecture

0/7

Always-on AI coverage

Cloud-native scale

Fast DeliveryEnterprise ReadyModern ArchitectureScalableSecureAI ExpertsCloud Native

Process

A calm, rigorous path from first call to live AI.

Discovery

We map goals, content sources, compliance constraints and success metrics.

Design

Conversation architecture, brand voice and integration surfaces are defined.

Development

Pipelines, retrieval layers and UI embeds are engineered for production.

AI Training

Your corpus is ingested, evaluated and tuned until answer quality clears bar.

Deployment

Secure rollout with monitoring, access controls and environment promotion.

Support

Ongoing optimisation, content sync and enterprise SLAs keep performance high.

Leadership

The people behind production-grade AI.

Deep engineering and uncompromising quality — the dual spine that keeps Janisa reliable when your customers depend on every answer.

12+ years · QA Engineering

Nithwesh Konreddy

Head of Quality & Assurance

Twelve years refining the craft of quality — turning brittle releases into calm, shippable confidence. Nithwesh designs test strategy that protects enterprise AI before customers ever feel risk: rigorous automation, sharp defect triage, and release gates that hold under pressure.

Test strategyAutomationRelease confidence

14+ years · Software Development

Ravi Kumar

Principal Software Engineer

Fourteen years building systems that scale without drama. Ravi architects and ships production software end to end — from cloud platforms to AI pipelines — with the precision enterprises demand and the pace modern product teams need.

ArchitectureCloud & AIProduct delivery

Contact

Book a demo. Start a free trial. Talk enterprise.

Tell us about your content estate and we’ll show how Janisa turns it into a production-ready AI chatbot — usually within weeks, not quarters.

Emailhello@janisasolution.com Phone+44 7405 964831 Office47 Maxfield Crescent, Telford, England, TF3 5FL

Company number15843968

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Pick a slot that suits you — no back-and-forth email.

Telford · England